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Why your users don’t trust your AI?

Humans in the Loop: How to design trustworthy AI Systems. This is a short introductory guide for building intelligent automation solutions that operate transparently for users. Trust is a relatively new design component in interactive intelligent systems and is especially important in building Artificial Intelligence (AI) and Machine Learning (ML) technologies. When it comes to the adoption and reliance on…

AI

5 min read

Why your users don’t trust your AI?
Why your users don’t trust your AI?

Published in UX Planet

·Pinned

Design debt: What it is and how to overcome it

Do you feel that your design process takes too long because designers must account for a jungle of features? If you are in a place where a slight change requires a massive lift, the reason might be your volume of design debt. This article was originally published at Emergn Tech…

Product Management

6 min read

Design debt: What it is and how to overcome it
Design debt: What it is and how to overcome it

Published in Bootcamp

·Pinned

The design process of human-centered AI — Part2

Empathize & Hypothesis Phase in the development of AI-driven services — In Part 1 of this series of articles, I uncover the evolution of the term Human-centered Design (HCD) towards Human-centered AI (HCAI). The Design Process of Human-centered AI— Part 1 Introduction to the role of Human-centered Design (HCD) in the development of AI-driven servicesjoanacerejo.medium.com In this Part 2, I will uncover how the ‘traditional’ design process has shifted to take into account the AI development process. And I will be focused on the First Stage — Empathize & Hypothesis.

Human Centered Ai

11 min read

The design process of human-centered AI
The design process of human-centered AI

Published in Bootcamp

·Jan 19, 2021

The design process of human-centered AI — part 1

Introduction to the role of Human-centered Design (HCD) in the development of AI-driven services — The design field has spread across several domains and Artificial Intelligence (AI) and Machine Learning (ML) will not be an exception. This series of articles will be a practical approach to move away from the philosophical perspectives of designing for AI towards a more Human-centered Design (HCD) approach.

Human Centered Design

7 min read

The design process of human-centered AI — part 1
The design process of human-centered AI — part 1

Published in The Startup

·Jan 4, 2021

Designing for Automation vs Augmentation.

How to balance anticipatory design between automation and augmentation? — Historical perspective — The three waves

Anticipatory Design

9 min read

Designing for Automation vs Augmentation
Designing for Automation vs Augmentation

Apr 19, 2019

The Design Dimension on XXI Century — The Rise of Design Part 1

Definition and Development of the Design Concept Internationally, a lot has been spoken and still be talking about Design. However, in contrast, I do not feel the same when I search for content within my country media -Portugal-, or on academic or ludic contexts. I realize that we do not…

Design

2 min read


Apr 19, 2019

A Dimensão do Design no século XXI — A Ascensão do Design Parte 1

Definição e Desenvolvimento do Conceito de Design Internacionalmente, já muito se falou e se fala sobre Design. Contudo, não sinto o mesmo quando procuro conteúdos dentro dos Mídias portugueses, ambos académicos ou lúdicos. Percebo que não temos (talvez ainda) uma enorme herança ou legado dentro da teorização da disciplina. Porém…

Design

2 min read


Apr 19, 2019

The Design Dimension on XXI Century — Introduction

Reflection on the evolution of design thought Design is the most pervasive form of human activity. Mihai Nadin Design is a human fabrication. We cannot comprehend the worlds of human existence without design. Almost everything in the environment around us is designed which make us in part a product of…

Design

4 min read


Apr 19, 2019

A Dimensão do Design no século XXI — Introdução

Reflexão sobre a evolução do pensamento de Design Design é a forma mais difusa da atividade humana. Mihai Nadin Design é uma fabricação humana. Não podemos compreender a existência humana sem design. Quase tudo ao nosso redor é projetado, o que nos torna, em parte, um produto do design (Fry…

Design

4 min read


Published in UX Collective

·Oct 18, 2018

Confluence design: the synergy effect of AI, ML, and UX

Artificial Intelligence (AI) & Machine Learning (ML) -driven User Experience (UX) and vice-versa — “The present is the past of the future.” Wojciech Fangor Humans are outstanding creatures when it comes to imagination and creations of tools to augment their capabilities. Since the 1st Industrial Revolution, our potential has been growing exponential, and today, we are giving the first steps on what can be…

Artificial Intelligence

8 min read

Confluence design: the synergy effect of AI, ML, and UX
Confluence design: the synergy effect of AI, ML, and UX
Joana Cerejo

Joana Cerejo

Passionate about Human-centered AI and UX researcher. Experience Design Lead @Emergn https://www.jcerejo.com https://linkedin.com/in/jcerejo

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