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Why your users don’t trust your AI?

Humans in the Loop: How to design trustworthy AI Systems. This is a short introductory guide for building intelligent automation solutions that operate transparently for users. Trust is a relatively new design component in interactive intelligent systems and is especially important in building Artificial Intelligence (AI) and Machine Learning (ML) technologies. …

AI

5 min read

Why your users don’t trust your AI?
Why your users don’t trust your AI?

Published in UX Planet

·Pinned

Design debt: What it is and how to overcome it

Do you feel that your design process takes too long because designers must account for a jungle of features? If you are in a place where a slight change requires a massive lift, the reason might be your volume of design debt. This article was originally published at Emergn Tech…

Product Management

6 min read

Design debt: What it is and how to overcome it
Design debt: What it is and how to overcome it

Published in Bootcamp

·Pinned

The design process of human-centered AI — Part2

Empathize & Hypothesis Phase in the development of AI-driven services — In Part 1 of this series of articles, I uncover the evolution of the term Human-centered Design (HCD) towards Human-centered AI (HCAI). The Design Process of Human-centered AI— Part 1 Introduction to the role of Human-centered Design (HCD) in the development of AI-driven servicesjoanacerejo.medium.com In this Part 2, I will uncover how the ‘traditional’ design process has shifted to take into account the AI development process. And I will be focused on the First Stage — Empathize & Hypothesis.

Human Centered Ai

11 min read

The design process of human-centered AI
The design process of human-centered AI

Published in Bootcamp

·Jan 19, 2021

The design process of human-centered AI — part 1

Introduction to the role of Human-centered Design (HCD) in the development of AI-driven services — The design field has spread across several domains and Artificial Intelligence (AI) and Machine Learning (ML) will not be an exception. This series of articles will be a practical approach to move away from the philosophical perspectives of designing for AI towards a more Human-centered Design (HCD) approach.

Human Centered Design

7 min read

The design process of human-centered AI — part 1
The design process of human-centered AI — part 1

Published in The Startup

·Jan 4, 2021

Designing for Automation vs Augmentation.

How to balance anticipatory design between automation and augmentation? — Historical perspective — The three waves

Anticipatory Design

9 min read

Designing for Automation vs Augmentation
Designing for Automation vs Augmentation

Apr 19, 2019

The Design Dimension on XXI Century — The Rise of Design Part 1

Definition and Development of the Design Concept Internationally, a lot has been spoken and still be talking about Design. However, in contrast, I do not feel the same when I search for content within my country media -Portugal-, or on academic or ludic contexts. I realize that we do not…

Design

2 min read


Apr 19, 2019

A Dimensão do Design no século XXI — A Ascensão do Design Parte 1

Definição e Desenvolvimento do Conceito de Design Internacionalmente, já muito se falou e se fala sobre Design. Contudo, não sinto o mesmo quando procuro conteúdos dentro dos Mídias portugueses, ambos académicos ou lúdicos. Percebo que não temos (talvez ainda) uma enorme herança ou legado dentro da teorização da disciplina. Porém…

Design

2 min read


Apr 19, 2019

The Design Dimension on XXI Century — Introduction

Reflection on the evolution of design thought Design is the most pervasive form of human activity. Mihai Nadin Design is a human fabrication. We cannot comprehend the worlds of human existence without design. Almost everything in the environment around us is designed which make us in part a product of…

Design

4 min read


Apr 19, 2019

A Dimensão do Design no século XXI — Introdução

Reflexão sobre a evolução do pensamento de Design Design é a forma mais difusa da atividade humana. Mihai Nadin Design é uma fabricação humana. Não podemos compreender a existência humana sem design. Quase tudo ao nosso redor é projetado, o que nos torna, em parte, um produto do design (Fry…

Design

4 min read


Published in UX Collective

·Oct 18, 2018

Confluence design: the synergy effect of AI, ML, and UX

Artificial Intelligence (AI) & Machine Learning (ML) -driven User Experience (UX) and vice-versa — “The present is the past of the future.” Wojciech Fangor Humans are outstanding creatures when it comes to imagination and creations of tools to augment their capabilities. …

Artificial Intelligence

8 min read

Confluence design: the synergy effect of AI, ML, and UX
Confluence design: the synergy effect of AI, ML, and UX
Joana Cerejo

Joana Cerejo

Passionate about Human-centered AI and UX researcher. Experience Design Lead @Emergn https://www.jcerejo.com https://linkedin.com/in/jcerejo

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